What Our Legal Terms Actually Cover
Our terms apply to you the moment your account is created and active. They govern how your account is used, how transactions are processed through local payment methods like DANA, OVO, and GoPay, and how disputes are handled if they arise. Access to the platform and
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the services connected to it is conditional on compliance with these terms and, critically, on whether your location falls within a region where access is permitted under local law. We do not extend service guarantees to regions where access is legally restricted. For Indonesia-based accounts, your
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wallet transactions — whether that is a GoPay top-up or an OVO withdrawal — are subject to the same account-level terms as all other platform activity. Nothing in these terms creates a legal relationship between you and any third-party payment processor beyond the standard pass-through of
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funds. We may update terms when regulatory or operational circumstances require it, and continued use of your account after any update constitutes acceptance. If a specific clause changes in a material way, we will surface that change through your registered account contact path before it takes
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effect.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.